Terms and Conditions
Last Updated: March 2026
Welcome to Easing Mind (easingmind.com). By accessing or using this website or booking counseling services through it, you agree to comply with the following Terms and Conditions. If you do not agree with these terms, please discontinue use of the website.
1. About Our Services
Easing Mind provides mental health counseling, emotional support, and well-being services through online or hybrid sessions. The information and services provided on this website are intended for personal development and emotional support. They are not a substitute for medical diagnosis, psychiatric treatment, or emergency mental health care. If you are experiencing a mental health emergency, please contact a qualified medical professional or local emergency services immediately.
2. Eligibility
By using this website or booking services, you confirm that:
- You are 18 years of age or older, or
- You are using the services with the consent of a parent or legal guardian.
Easing Mind reserves the right to decline services if eligibility requirements are not met.
3. Appointment Booking
Appointments can be scheduled through the website using the available booking system. Users agree to provide accurate and complete information when booking a session. Easing Mind reserves the right to reschedule or cancel appointments in case of unforeseen circumstances.
4. Payments
Counseling session fees will be communicated before booking. Payments may be processed through secure third-party payment gateways integrated with the website. Easing Mind is not responsible for errors, delays, or technical issues related to third-party payment services.
5. Cancellation and Rescheduling Policy
Clients may cancel or reschedule their appointment at least 24 hours prior to the scheduled session. Any cancellation or rescheduling request made within 24 hours of the session will not be eligible for rescheduling or refund, and the booked session will be considered non-refundable. Failure to attend a scheduled session without prior notice may be treated as a missed session and will not be refunded.
6. Confidentiality
All counseling sessions are treated with strict confidentiality. Information may be disclosed when required by law, when there is risk of harm to yourself or others, or when there are concerns regarding abuse or safety.
7. Intellectual Property
All content on easingmind.com is the property of Easing Mind unless otherwise stated. Unauthorized copying, reproduction, or distribution is prohibited.
8. Limitation of Liability
While Easing Mind strives to provide helpful counseling, results may vary between individuals. Easing Mind shall not be held liable for decisions or actions taken by users based on information provided through the website or counseling sessions.
9. Third-Party Services
The website may use third-party services for scheduling, communication, or payment processing. Easing Mind is not responsible for the privacy practices of these platforms.
10. Changes to Terms
Easing Mind reserves the right to update these Terms and Conditions at any time. Continued use of the website indicates acceptance of the updated terms.
11. Contact Us
Easing Mind — easingmind.com — connect@easingmind.com